Shipping Information

Orders generally ship out within 1-2 days if the product is in stock. If we are unable to re-stock and ship the product within 7 days of your order date, we will promptly notify you of any delays. If your order is canceled due to out of stock product, you will either not be charged or be provided with a full refund (as applicable).

We offer free ground shipping on orders over $75.

Orders under $75 are billed a flat rate of $6.99. Flat rate packages ship ground.

We ship only within the contiguous United States.

Contact us for expedited shipping.

Contact us for orders outside the contiguous United States.

 

Return Information

Unwanted Return: If you are not satisfied with a product, you may return the product within 30 days if the item is in the same condition as when it was purchased. You will be refunded for the purchase price, but you will be responsible for return shipping costs.

Damaged Shipment: Refuse any and all damaged shipments. Immediately contact the carrier to initiate a claim.

“Final Sale” items are not returnable.

Before returning any items, email us first for instructions at info@calypsocandles.com

Order Cancellation

If you notify us to cancel a placed order we will do our best to pull the order and cancel it. If we are unable to cancel your order and it does ship, you can refuse the package at time of delivery. If you are unable to refuse the package at delivery, follow the guidelines above for an Unwanted Return.